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Compassionate Care

Design research offers critical new thinking and a refreshing vision with which to re-imagine future care services for everyone. Ageing and non-communicable diseases are straining healthcare systems and societies worldwide, with hospitals, care homes, communities and families struggling to cope. Design research explores the needs and perspectives of the chronically ill, but also their caregivers, … Continue reading “Compassionate Care”

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Meaningful Work

New technologies, workspace design trends, shifting priorities and constantly adapting management strategies conjure both optimistic and doom and gloom scenarios for the future of work. Teams are ever more efficient, but often at the expense of a sense of meaning and connection to broader organisational and societal purpose. How can organisations, teams and individuals thrive … Continue reading “Meaningful Work”

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Healthy Planet

People, governments and corporations around the world are waking up to the realities of Climate Change. Yet the harmful systems we have perpetuated are complex and intertwined, with lengthy legacies and deep roots. Driving change at various levels requires a thorough understanding of the systems in place, as well as an interdisciplinary approach. Design researchers … Continue reading “Healthy Planet”

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Smart Ecosystems

In various research projects Reach has investigated people’s different uses and perceptions of smart devices that are part of their personal ecosystems.

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Social impact

Often Innovation can feel like a magical process. To someone working everyday surrounded the complex challenges of sectors like international development, these processes feel even further away. This isn’t because because practitioners aren’t aware – but more because practitioners are usually both time-poor and action-oriented

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Communication

Language and culture affect the way people communicate with each other, and the devices they use can enable (or hinder) these interactions. The following projects studied languages from both a cultural and a functional point of view, exploring how language is used in different contexts and social groups, as well as the impact of digital writing, interfaces and mobility on language use.

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Context & Mobility

The following projects are global studies focussing on people’s contextual usage of mobile devices, with a perspective to identify needs and preferences that could be satisfied by future designs and concepts.

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Service innovation

The Reach Network works with clients to develop a better understanding of opportunities for new concepts and value propositions, based on the technology platforms in their portfolio, and to develop new service offerings to augment and enhance the consumer experience.

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